Payment Terms & Conditions
1. Payment Requirements
All sessions must be paid in full either prior to or at the time of the first session.
No session will commence without confirmation of payment.
2. Cancellations & No-Shows
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Cancellations made less than 24 hours before the scheduled session will be charged in full.
3. Monthly Packages
All monthly packages have a maximum validity of 6 weeks from the date of the first session. This extension accommodates reasonable delays due to travel, illness, or work commitments.
Any sessions not used within 6 weeks will be forfeited and cannot be carried over beyond this period.
4. Non-Transferability
All sessions and packages are non-transferable.
They may not be shared or passed on to friends, family members, or third parties.
5. Refund Policy
All payments are non-refundable, regardless of usage or changes in personal circumstances.
6. Trainer/Therapist Cancellation
If a session is cancelled by one of our trainers or therapists for any reason, no charge will apply, and the session will be rescheduled.
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